
eCommerce Retention Marketing that delivers on your bottom line.
Built by brand owners, for brand owners.












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We own and operate an 8-figure portfolio of eCommerce brands, including Topvintage, Banned Retro and Banned Alternative, so we’re in the trenches with you.
As brand owners, we understand the real number at the end of the day is your net profit.
We live inside the P&L and analytics platforms working on decisions that actually impact bottom line, not just your Klaviyo dashboard.
After sitting on the brand side of countless agency relationships, hearing big promises and seeing very little impact, we built the kind of agency we always wished we could hire.
That's why RCR is here today.
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With rising acquisition costs and first orders becoming increasingly difficult to make profitable, growth can’t stop at the point of purchase.
We help brands turn more first-time buyers into repeat customers, increasing customer lifetime value and making every acquisition channel work harder.
That means looking beyond email & SMS alone.
We use the full retention ecosystem: email, SMS, Whatsapp, Manychat, loyalty, reviews, subscriptions, personalisation and more, to create more reasons for customers to come back, buy again and stay engaged with your brand.
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We plan, build and manage your Email & SMS marketing from end to end, including campaigns, automated flows, segmentation, copy, design, testing and optimisation.
We send more relevant emails at the right moments, generate more revenue from your existing customer base and keep your brand front of mind between purchases.
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